cx667's Privacy Policy

Types of Information Collected

cx667 collects various types of information to manage your account and improve the quality of our services. Below is a description of the types of information we may collect:

How Information Is Collected

cx667 collects user information in several ways. These methods are described below:

Information Provided Directly

When you create an account on our platform, log in, make a deposit or withdrawal, or contact our support team, you voluntarily provide certain information. This information is stored directly in our system.

Automatically Collected Information

When you use the cx667 website or app, our system automatically collects certain technical information, such as your device type, browser, IP address, and duration of your visit.

Via Payment Providers

When you transact through bKash, Nagad, Rocket, or Upay, the relevant payment provider supplies us with the necessary transaction-related information. In such cases, each payment provider's own privacy policy also applies.

Purpose of Using Information

cx667 uses collected information only for specific, lawful, and legitimate purposes. The main purposes are as follows:

• For creating, verifying, and managing accounts.
• For processing deposits, withdrawals, and financial transactions.
• To verify the age and identity of players and ensure the protection of minors.
• To detect and prevent fraud.
• To provide support services and resolve complaints.
• To personalise and improve the platform experience.
• To identify and resolve technical issues.
• To ensure compliance with responsible gaming guidelines.
• To fulfil relevant legal obligations.

Cookies & Tracking

cx667 uses cookies and similar technologies to ensure the website functions properly and to improve the user experience.

Essential Cookies

These cookies ensure the core functionality of the website. They are essential for keeping login sessions active, verifying security, and operating the site's main features.

Functional Cookies

These cookies help remember your preferences and settings, such as language preference and personalised game experience settings.

Analytical Cookies

We use analytical cookies to monitor website usage and improve the quality of our services. This information is processed in a completely anonymous manner.

You can disable cookies through your browser settings, however this may limit some functionality of the platform.

Sharing Information with Third Parties

cx667 handles your personal information with care and shares it with third parties only in the following circumstances:

Payment Providers

Information required to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant provider. This is necessary to ensure the security and accuracy of transactions.

Technology & Service Partners

Gaming software providers on our platform (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, and others) may access limited information to provide their professional services. They operate under strict confidentiality agreements.

Legal Obligations

Information may be provided in response to a legitimate request from a relevant legal authority or to comply with a court order. In such cases, we will always do our best to protect your interests.

Fraud Prevention

Information may be shared with relevant authorities to ensure platform security and to prevent fraud, money laundering, or any other illegal activity.

Data Security Measures

cx667 adopts the highest industry-standard technical and organisational measures to protect your personal information. The key components of our security framework are as follows:

• SSL Encryption: Industry-leading SSL/TLS encryption technology is used when transferring data on our platform, keeping your information completely protected from third parties.
• Access Controls: Only authorised personnel can access your personal information, and they operate under strict confidentiality agreements.
• Firewall & Cyber Protection: Advanced firewalls and cyber-attack prevention systems protect our servers and databases at all times.
• Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in our systems.
• Data Minimisation Policy: We collect only the information necessary to provide our services — no additional information is collected.

Please keep in mind that data transmission over the internet can never be guaranteed to be 100% secure. We make every effort to protect your information, but please be aware of the inherent risks of the internet.

User Rights

Every user registered on the cx667 platform holds the following rights regarding their personal information:

Right to Access Information

You may request a copy of your personal information held by us. To make this request, email [email protected].

Right to Correct Information

If any information in your account is incorrect or incomplete, you may request that it be corrected.

Right to Delete Information

In certain circumstances (such as after closing your account), you may request that your personal information be deleted, however information required to fulfil legal obligations may be retained.

Right to Restrict Processing

In some circumstances, you may request that the processing of your information be temporarily restricted.

Right to Data Portability

You have the right to receive your information in a structured, commonly used format.

Data Retention Period

cx667 retains your personal information only for as long as necessary. The retention period depends on the following factors:

• Active Accounts: While your account is active, we retain all information necessary to provide our services.
• Financial Transaction Data: Transaction-related information is retained for a specified period to prevent fraud and fulfil legal obligations.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period due to legal requirements.
• Gaming Activity Data: Gaming records necessary to ensure responsible gaming and resolve disputes are retained.

Once the purpose of retention has been fulfilled, data is securely deleted or anonymised.

Protection of Minors

cx667 is for users aged 21 and above only. We give the highest priority to the protection of minors.

We do not knowingly collect or process information from any minor. An age verification process is followed during account registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

Policy Changes

cx667 reserves the right to update this privacy policy from time to time. Such changes may occur for the following reasons:

• Due to new features or services on the platform.
• Due to technical changes or upgrades.
• Due to legal changes or new regulations.
• For improvements based on user feedback and reviews.

If there are any significant changes to the privacy policy, we will display a notice on the platform or notify you at your registered email. We recommend that you regularly re-read this page and stay informed about the latest version.

Continued use of the platform after changes will be considered as your consent to the updated policy.

Contact & Support

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. cx667's support team is available 24/7 to serve you.

We provide support in both Bengali and English and are always committed to assisting you with any data protection related matters.